With the agreement of your GP you can get further supplies of regular medicines without having to be seen by a doctor every time.
Requests must be made in writing to avoid misunderstandings and mistakes. We cannot accept faxed or telephone requests as they may be unclear and result in error and telephone requests mean phones are blocked to urgent callers.
It is best to use the computer-printed counterfoil which is attached to your prescription and which can be easily reprinted at reception if you mislay it. This form shows all items which are currently authorised. You need to tick the items you require. You do not have to order every item every time, for example if you only take one item occasionally, but please try to order no more than once a month.
From the 17th of June 2020, we will be upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all prescriptions will be processed electronically. Electronic prescriptions help save the NHS money. Please follow this link for more information.
Your prescription can be sent to, and collected from, a local pharmacist such as Co-op, Bridgmans and Lloyds. You must notify both your designated pharmacist and us.
You can also use our online repeat prescription service via the link at the top of this page if you are signed up with a username and password (available from reception).
Prescriptions are processed in the order they are requested. To allow time for necessary checks to be made we need 3 full working days (72hours) to issue prescriptions (please note this does NOT include the time for the pharmacy to dispense your items). We suggest you aim for a period of 1 week between putting in your request and collecting your medication, so please order when you have 7-10 days’ supply left.
If you need your prescription issued very early or for a longer duration than usual because you are going on holiday, please explain your need in writing on the form. Usually we do not issue prescriptions more than 10 days before they are due.
If you prefer your prescription form posted to you, please enclose a stamped addressed envelope with your request and remember to allow time for the postal service. If you want a prescription for an item which does not appear on your form, please ask the receptionist for advice.
Online requests are picked up until 13:00 (any request made after this time will be actioned the following working day).
Any medication order placed after 13:00 will be counted as being ordered on the next working day (Monday - Friday) and will be processed accordingly. Medication ordered via the internet after 13:00 on Friday will be processed on Monday morning and will therefore be ready for collection on Wednesday.
We will only issue 2 month's medication at a time. If you have a very special, one off, reason for asking for more than 2 month's supply please provide details as this will have to be approved by your GP.
Repeat prescriptions for HRT or the contraceptive pill will be provided by the nurse after health checks are made. If you run out before you can get an appointment you can order a 1 month emergency supply.
Periodically the counterfoil requests a review of your medication if you have not been seen for a while. Please make a routine appointment if so requested. You may be called in for blood tests or review appointments with the nurse or doctor as part of this process.