Appointments can be booked on the same day or up to 4 weeks in advance to see a GP a practice nurse, phlebotomist or a healthcare assistant.
Routine appointments may be made by calling in at, ringing the surgery on 01273 307555 or online at 8.30am for all appointments available for that day. Appointments are allocated on a first come first serve basis. We do have a limited number of pre-bookable appointments for up to four weeks ahead.
Please remember that each general consultation appointment is for one patient only and for ten minutes. If you have more than one issue we will do are best to address patient needs, however, we will need to prioritise with the patient at the time and what may need to be deferred to a later appointment. Please bear in mind we do try our best to run to time bearing in mind there will always be unavoidable emergencies that may require some flexibility. It would be helpful if you would be punctual and could cancel any appointments you no longer require. Please note children under 14 should be accompanied by an adult.
You can book blood tests online, telephoning us or calling in at our reception. Blood test appointments can be made up to 4 weeks in advance. We hold blood test clinics on Wednesday and Thursday mornings.
If you feel that you have a medical condition cannot wait for a routine appointment then please telephone us and we will arrange for a duty GP to telephone you back to discuss the appropriate next steps.
Cancelling & Rescheduling Appointments
If you cannot attend your given appointment please call 01273 307555 to cancel or reschedule. On average 40 people a month fail to turn up for their appointments without informing us. These appointment slots could be put to good use and offered to another patient, allowing the doctors and nurses to reduce any backlog of patients and reduce waiting times. Please think of others when you can no longer attend or need a scheduled appointment.
Extended Hours (by appointment only)
Extended hours for GP appointments are offered between 18:30 - 19:30 and for Nurse appointments 18:30 – 20:00 on alternate Tuesdays and Wednesdays.
HERE extended hours appointments (previously EPIC)
This pre-bookable NHS service for GP and nurse appointments. Bookings can be arranged via Woodingdean Medical Centre for our patients. Appointments will take place either at: Ardingly Court Surgery, Wellsbourne Health Centre or St Peter’s Medical Centre (location will be confirmed when appointment is booked). The location is rotated on a monthly basis.
Appointment times will be between:
Monday 18:30 - 20:30
Tuesday 18:30 - 20:30
Wednesday 18:30 - 20:30
Thursday 18:30 - 20:30
Friday 18:30 - 20:30
Saturday 08:00 - 14:00
Cancellation or amendments to extended hours appointments must be made via HERE only.
HERE Cancellation line: 07540 745728
HERE email: ehsBrighton@nhs.net
HERE website: http://www.extendedhoursservice.co.uk/
Self Check-in for Appointments
We now have a screen available on the Reception desk to enable patients to check-in for their appointments. This is very quick and easy to use. If you would like assistance, please ask a member of the reception team.
Use of the self check-in means that you no longer need to stand in a queue or wait for a receptionist when we are busy.
Give it a try! - The self check in is a simple 3 step process - you only need to enter:
- Your month of your birth (i.e. March)
- The date of your birth (i.e. 16th)
- The first letter of your surname (i.e. A)
Some matters, such as reviewing on-going problems, discussing repeat prescriptions and renewing medical certificates, can be dealt with on the telephone with a doctor.
The practice nurse can discuss immunisation and contraception queries and other matters related to her work.
Arrangements can be made for you to speak to the doctor or nurse. This will be brief telephone discussion and would take place during the course of that day. Please bear in mind that telephone consultations should not be used for diagnosis and treatment of any new symptoms.
If you wish to speak to a doctor or nurse on the telephone, please explain this to the receptionist. You will be asked to provide some details so that the clinician can prioritise their response. Unless it is urgent, you should normally expect to be called back during that day. Please ring 01273 307555 to request a telephone consultation.
Please ensure that you are by the telephone at the arranged time as the doctor or nurse will only call you back once. If you are expecting a call on your mobile, please ensure it is switched on and you have a signal.